Analyst, Corporate Compliance

Bellevue, WA Full TimeInternal Only
The Compliance Analyst will have responsibility for matters reported into the T-Mobile Integrity Line (ethics hotline), including documenting intake, gathering information, monitoring reported issues, ensuring timely resolution, reviewing findings, and reporting on outcomes. This position will report to the Manager, Compliance & Ethics and work closely with one or more analysts, other members of Compliance & Ethics, Legal Affairs, Human Resources, investigators, and various other business groups across the enterprise. Additionally, the Compliance Analyst will respond to other compliance related inquiries, make recommendations for compliance related policies and procedures, and conduct compliance related research and work on projects as may be assigned by members of the Compliance & Ethics management team.

T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, multi-talented self-starters who are ready to put our values in action! And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

What you’ll do in your role.

  • Initiate and execute the hotline triage protocol, including review all hotline reports and classify allegations according to appropriate risk level; identify proper internal investigation resources; assign matters for investigation; monitor investigation progress against performance metrics; and respond to individuals who reported concerns
  • Support the Compliance Manager and other Compliance analyst/s in maintaining the hotline case management system. Ensure investigations are tracked and required documentation is provided, and regularly update the system as required
  • Develop and provide weekly, monthly, and quarterly reporting of hotline activity, analysis of hotline case data and trend information for internal use in training, communication, and strategic decisions toward the continuous improvement of the program
  • Develop and provide training to new team members in HR, Asset Protection, Corporate Investigations, Fraud, Security, and other functions on use of the hotline case management system
  • Ability to handle highly confidential and sensitive information with discretion
  • Must be able to balance multiple priorities, adapt to a constantly changing business environment, work independently, drive case management to achieve prescribed metrics, and meet deadlines

The experience you’ll bring.

  • Prior Experience in legal, C&E or HR, or case management experience
  • Excellent communication, writing and interpersonal skills with ability to establish rapport quickly with others
  • Ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities
  • Ability to handle confidential and propriety information with discretion and balance risk and reward with a strong focus on T-Mobile’s values
  • Results driven with emphasis on keeping customer and business commitments. Demonstrated process execution skills with strong attention to detail
  • Solid technical skills including experienced knowledge of MS Office Suite
  • Solid project management skills and the ability to quickly learn case reporting systems


  • Bachelor’s Degree preferred

License or Certification
Certified Compliance and Ethics Professional (CCEP) or Leadership Professional in Ethics & Compliance (LPEC) preferred

Position details

Req ID: 161537BR

Department: Legal

Travel Required: No

Position Posted for

March 20, 2021 days

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