Technician, SwitchApply now
What you'll do in your role.
•Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
•Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
•Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
•Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.
The experience you'll bring.
•Excellent verbal and written communication skills
•Self-motivated; exhibits initiative in achieving company goals and objectives
•Basic leadership skills and ability to prioritize and complete multiple tasks
•Able to work independently or in a team environment
•Strong attention to detail
•Flexibility with ever-changing environments and priorities
•Understands basic RF Engineering, Radio Frequency theory, and Electricity and Electronics theory
•Solve problems using creativity and innovation
•Accepts and provides constructive feedback
•Operational knowledge and theory of all interconnecting circuits to include but not limited to T1, T3, and microwave radio
•2 years’ experience in switch operations and maintenance, with a proven track record of success
•High School Diploma/GED
•Two-year vocational degree in a technical discipline
Req ID: 129675BR
Travel Required: No
Position(s) remaining: 1
Check your commute.
Paid R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees.
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.
Help with the fam
Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.
Current Senior Technician in Rowlett, TX
Laid back, easy going, very relaxed and opportunities for advancement and career enhancement if the individual applies him/herself. They INSIST on a healthy work-life balance. And the CEO is entertaining and has done amazing things for the company.
They really like to promote from within, which is great, if you're "in", but it can be incredibly difficult to get in. Pay can be a little on the low end of the scale, but benefits are great.
Advice to Management
Make sure that everyone on the teams are pulling their share of the weight; policies come out because of the intermittent 'bad apple'
"Fun, Exciting, Big Company"
Current Business Analyst in Bellevue, WA
There are many good reasons to work for T-Mobile. Discounted phone bill, discount towards accessories, and good benefits package to name a few. The company is growing and will soon be in the hunt for the top spot in the telecommunication world.
Just like other large corporate environments, its not what you know its who you know in order to advance your career further. Pay is fair could be better.
Advice to Management
Stop managing and be leaders! Listen to your employees, be proactive in identifying issues rather than ignoring them.
Equal Employment Opportunity
As America’s Un-carrier, T-Mobile USA, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.