Manager, Engineering FieldApply now
What you'll do in your role.
•Coaches and develops direct reports, fostering a team environment and a culture of excellence. Conducts ongoing coaching and career development with direct reports (bi-weekly/monthly 1-1 coaching, quarterly reviews, quarterly goal-setting, etc.). Promotes rewards and recognition programs.
•Promotes fiscal responsibility. Actively manages operational expenses (overtime, tower crew work, parts and maintenance), tracks and maintains all technician-assigned company assets (phones, computers, test equipment, etc.), negotiates and recommends maintenance contracts, and maintains inventory of company assets through proper Asset Lifecycle Management (ALM) audit/reconciliation practices. In some locations, fulfills repair and return, warehouse support, and shipping/receiving duties.
•Ensures compliance with and adherence to all T-Mobile policies and procedures. Acts as Field Safety Liaison to ensure compliance with all T-Mobile/OSHA requirements. Leads field related Disaster Recovery efforts and works with ICT regional team and other support teams to restore network services.
•Manages outsourced activities and provides appropriate documentation and reporting of outsourcing activity to higher-level management. Audits and maintains integrity of operations-centric data in all engineering systems, including proper closure of tickets/tasks and work-log updates (InSite, Homer, Alarm Point, ALM, etc.).
The experience you'll bring.
•Working knowledge of overall network architecture and GSM principals
•Leadership and coaching skills; fosters teamwork and cross-functional cooperation in order to create a positive work environment
•Ability to create and refine processes and procedures
•Ability to prioritize tasks/activities, adapt to change, and refocus to recover quickly
•Basic computer skills; proficient in Microsoft Office, including Excel and PowerPoint; vendor-specific network navigation; T-Mobile systems
•4-6 year’s technical experience in telecommunications field operations and maintenance or cellular systems experience
•2 years’ experience with GSM systems
•High School Diploma/GED
•Technical or business discipline
•Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
Check your commute.
Paid R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees.
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.
Help with the fam
Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.
Current Senior Technician in Rowlett, TX
Laid back, easy going, very relaxed and opportunities for advancement and career enhancement if the individual applies him/herself. They INSIST on a healthy work-life balance. And the CEO is entertaining and has done amazing things for the company.
They really like to promote from within, which is great, if you're "in", but it can be incredibly difficult to get in. Pay can be a little on the low end of the scale, but benefits are great.
Advice to Management
Make sure that everyone on the teams are pulling their share of the weight; policies come out because of the intermittent 'bad apple'
"Fun, Exciting, Big Company"
Current Business Analyst in Bellevue, WA
There are many good reasons to work for T-Mobile. Discounted phone bill, discount towards accessories, and good benefits package to name a few. The company is growing and will soon be in the hunt for the top spot in the telecommunication world.
Just like other large corporate environments, its not what you know its who you know in order to advance your career further. Pay is fair could be better.
Advice to Management
Stop managing and be leaders! Listen to your employees, be proactive in identifying issues rather than ignoring them.
Equal Employment Opportunity
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.