The Senior Financial Analyst supports T-Mobile’s Customer Care team and drives financial and business analysis to support operational forecasts/budgets, trend analysis, reporting and metrics. The successful candidate will provide recommendations to leadership on financial trends, identify operational drivers, and proactively recommend course corrections where appropriate. This position will require a high level of business acumen, flexibility, critical thinking / analytical skills. This is a position with visibility across the FP&A and business teams, supporting decision making at the highest levels.

What you'll do in your role.

  • Support budgeting, forecasting, month-end processes (e.g., accruals, GL account analysis).
  • Leverage financial modeling techniques to analyze results, identify variances, research key drivers, and detail opportunities / risks
  • Prepare in-depth analysis, data visualization and reporting
  • Work within FP&A peer teams and cross-functionally to ensure that information needs, processes and procedures are aligned for proper accounting controls and audits.
  • Work with partners in the business units on key operations, sales and profitability metrics
  • Construct executive-level presentations and present analytical findings in a clear, concise, and decision-impacting manner
  • Partner with FP&A teams and the business units to identify opportunities, develop a plan of action, and drive to resolution
  • Strive for continuous improvements in processes, reporting and partnerships

The experience you'll bring.

  • 3+ years of experience in Analytics, Finance, Operations, Budgeting or similarly analytical field.
  • 3+ years experience in a forecasting and financial analysis role including KPI management and variance analysis.
  • Bachelor's Degree in business or quantitative related major: e.g., Business, Accounting, Finance, Economics, Operations Research
  • Highly proficient in modeling skills (Excel, SAS, other)
  • Excellent collaboration and communication skills – ability to present detailed analysis to a diverse audience
  • Ability to work independently and with limited supervision, manage multiple priorities, and eager to learn and grow – innate curiosity
  • Practical understanding of US GAAP Accounting
Preferred but not required
  • Basic knowledge of SQL, relational databases, database tools (SQL, Teradata, Toad/Benthic Golden), and ODBC connections
  • Expertise with and report development with Data visualization tools such as PowerBI or Tableau
  • Experience using SAP/BPC, Hyperion, or equivalent
  • Applied business statistics utilizing MS Excel tool pack or other analysis package
  • An accounting background and deep understanding of accruals
  • MBA preferred
The successful candidate will possess the following traits:
  • Facility with utilizing data, spreadsheets, and financial models
  • Outstanding cross-functional collaboration and negotiation skills
  • Commitment to providing world-class service to internal partners and customers
  • Superior written and verbal communication skills
  • Ability to achieve deadlines while managing multiple and changing projects
  • Passion for innovation and demonstrated process improvement
Position details

Req ID: 124420BR

Department: Finance

Travel Required: No

Position(s) remaining: 1

Position posted for
12 days

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As America’s Un-carrier, T-Mobile USA, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit

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