Sr Manager, Field OperationsApply now
What you'll do in your role.
•Provide communication and focus on sales strategies and tactics, including key regional, channel and companywide initiatives ensuring a consistent and sustainable approach
•Lead the implementation of policy or organization structure changes. Ensure seamless execution of operational standards. Identify & improve cost efficiencies
•Recognize and identify key organizational needs or strategy misses. Work cross-functionally to solve
•Interpret strategy into tactics for field level employees. Solve and provide the “How”. Create curriculum and/or tools for cadence and communication
•Responsible for teaching and coaching division leaders. Regularly direct the work of other managers with direct reports. Foster professional development of others through coaching and feedback on results. Identify and provide feedback surrounding performance issues
•Influence Senior Leadership regarding strategy to achieve business objectives. Ability to lead and guide Senior Management through business solutions. Identify and propose alternative solutions to Senior Leadership regarding obstacles, resources and other operating issues
•Plays a role of strengthening communication and cross-coordination among the Sales, Engineering, Marketing, Customer Service, CARE, RPS, and Real Estate organizations
The experience you'll bring.
•An established record of sales success, multi-unit management, P&L oversight and proven sales leadership
•Significant business analysis skills along with in-depth retail experience
•Strong project management, analysis, and execution skills - resulting in track record of successful achievements
•Demonstrated use of innovative yet analytical approaches to problem solving
•Proven ability to develop and produce reports from existing systems and multiple sources, consolidate and analyze results, create comprehensive picture, and make/present informed recommendations
•Excellent influencing and negotiation skills
•Basic computer skills and knowledge of common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.)
•High School Diploma/GED
•Business or related field
Check your commute.
Paid R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for FT and PT employees.
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.
Help with the fam
Families rock. But child care, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.
“The most amazing company ever!”
Current Field Sales Recruiter in Waterville, ME
Ability to think outside the box and bring your own personal best to your career. Tons of communication and flexible to change with customers and employees needs. Fun, fast pace, fantastic people!
We move very fast, you have to be able to roll with it and be excited by change. Thing are not always flawless, but there is tons of support as we grow and change.
Advice to Management
John is the best CEO! Keep communicating, keep things fun, let's be number one!
“Great Work & Great People!”
Current Diversity & Inclusion Field Program Manager in Albuquerque, NM
Culture, leadership, growth, flexibility, & benefits
None, I love it! I can't think of any right now.
“One of the best jobs I’ve ever had”
Former Anonymous Employee in Bellevue, WA
Managers (at least mine) actually listened to and advocated for their employees. Great pay. Nice perks. Good culture -- people didn't seem miserable.
As with any big company, can take a while for things to get done. Lots of layers, etc. But definitely moves faster than other big companies I've worked for.
Advice to Management
Don't advance those mid- to senior mgrs who just go through the motions. Do more to keep smart, talented people on board.
Equal Employment Opportunity
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.