Sr Signature Merchandising & Ops Expert

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Sr Signature Merchandising & Ops Expert

What you'll do in your role.

• Responsible for receiving, unpacking, processing, organizing and storing merchandise. Manage the inventory of merchandise in a timely and organized manner. Ensure location is in compliance with documentation and inventory.
• Ensure products are easily accessible, visually appealing, and constantly available while being protected in locked cabinets on the sales floor and locked inventory cages in the backroom.
• Communicate with key leaders on any overages, shortages, delivery delays, out of stock SKUs or loss prevention concerns.
• Execute the processes and procedures of opening and running the store on a day to day basis. Responsible for closing duties, closing tills, restocking inventory.
• File all shipping paperwork in filing cabinet with monthly paperwork separated by month.
• Inventory In: Keep all ASNs, IMEI notifications, and goods receipt confirmations. Store to Store: Keep all STOs and UPS shipping labels for all store to store transfers in and out.
• Communicates staffing needs for after-hours store sets in advance for proper planning. Communicate with peer associates what their roles are during stores sets and ensure merchandising is done correctly.
• Familiarizes team with merchandising standards. Interprets planograms and ensures all visual merchandising standards are consistently executed.
• Ensures all supplies are ready in advance of all activity (fixtures, collateral, demo, security fixtures). Oversees store sets to ensure they are done to guidelines.
• Ensures daily walk through of stores are completed using a checklist to maintain cleanliness, organization and issue resolution. Ensures all demo products are working, charged and powered.
• Ensures all smallwares and fixtures are in excellent working order; replaces damaged or incorrect collateral.
• Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

• 1-2 years retail experience in high volume, high end retail environment
• Knowledge and experience with T-Mobile retail systems and procedures
• Ability to speak another language (language needs can vary by location).
Position details

Req ID: 137789BR

Department: Retail

Travel Required: No

Position(s) remaining: 1

Position posted for
11 days
# of candidates that have applied 2

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What's it like to work at T-Mobile? Find out.

“Best Place to Work”

5 stars 5 stars 5 stars 5 stars 5 stars

Former High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH

Incredible leadership and fun environment with incentive to exceed performance goals. Outstanding benefits and a true team/family atmosphere. Truly an amazing company to start or continue your career with.

Advancement sometimes does not hinge on skill set or performance. TO be honest, this is a pain point of working with in telecom. Growing your career a lot of times comes down to "who you know"

Advice to Management
Nurture your loyal and consistent performers. Far too many times I've seen great talent(myself included) walk away for a greater role that could have been a win win for both parties had you chose to promote from within.

“Amazing Company to work for!!!!!”

5 stars 5 stars 5 stars 5 stars 5 stars

Current Retail Associate Manager in Hartford, CT


Vibrant and innovative company constantly improving and heading up in the Game.


It's really hard for a Top Sales associate to move higher in the company as they make the same as Assistant Managers.

Advice to Management

Make the hiring process easy and eliminate multiple interviews. Assessment can be a bit shorter for the Job application. Increase Retail Associate Manager Base salaries. They basically run the show and does everything in the store. Managers overlook them but their pay is much more then the assistant managers. Some of the sales associates makes as much as Retail Associate managers. Which prevents top Sales associate to make a move to get into management.

"Best employer that I have ever worked for.”

5 stars 5 stars 5 stars 5 stars 5 stars

Current Retail Sales Associate in Fayetteville, GA


T-Mobile legitimately cares about its employees and listens as well. When something isn't right or the employees have an opinion the company always takes appropriate action.


Nothing at this time, but I haven't been employed for that long. Should something change, I'll update my review.

Advice to Management

Keep up the amazing job!

Equal Employment Opportunity

EOE Statement